We cannot guarantee it. Make sure to double-check your order and shipping address before placing your order. If you notice a mistake after your order is placed, please email us right away and we will check if it is able to be changed.
Shipping policy
We have made shipping as economically efficient as possible.
Can I change my shipping address for the order?
My address was incorrect and now my order is being "Returned to Sender."
If an item is returned to sender due to an incorrect or undeliverable address, the customer will be responsible for the cost of reshipping the item. If the customer wishes to cancel the order, the total minus the original shipping costs will be refunded.
If a customer wishes to re-ship a returned order, they will be responsible for any reshipment costs.
What is the typical shipping time?
We ship orders Monday-Friday. Our typical processing time is 1-3 business days. These times may vary due to busy seasons and product launches. We always strive to ship out orders as quickly as possible. Expedited Shipping is available if needed.
What is Expedited Shipping?
Customers who pay for Expedited Shipping receive the following: (1) Orders shipped out within 1 business day. (2) Delivery time is no more than 2 business days either via UPS or USPS.
Please do not list a PO Box for your mailing address when purchasing expedited shipping. Since UPS does not ship to PO Boxes, we are not able to promise the above guarantees. Contact pavidesigned@gmail.com with any questions.
Also, note that during busy seasons UPS and USPS may add an extra 1-2 days delivery time to their schedule. This is not a policy of PaviDesigned. and we apologize for any inconvenience.
Do you ship internationally?
We do! We ship worldwide!
All of our products, however, will be viewed and purchased online in US dollars. The customer is responsible for all duties and customs. These vary from country to country. Contact your customs office in regard to duties, customs, taxes, etc. Shipping times vary depending on the country.
My order is over $75 but I was not offered free shipping?
Please note that $75 must be the "subtotal." The sub-total is calculated after sale prices but before sales tax and shipping. Also, Gift Cards do not count toward the $75 minimum.
For example, your subtotal may be $85, but if you have a 20% off coupon, that would reduce your subtotal to only $68 and you would not qualify for free shipping.
For example, you may have a $50 item in your cart, and a $30 Gift Card. Since Gift Cards do not count toward the $75 minimum for free shipping, you are still short $25.
For example, your cart's total is $80, but $8 of that is your shipping charge. This means your subtotal is only $72 and still short of the minimum for free shipping by $3
Do you ship to PO Boxes?
Sometimes. If you pay for your shipping charges, your order will ship via USPS (and USPS delivers to PO Boxes). However, if your order is over $75 and you select FREE SHIPPING, your order will likely ship via UPS, and UPS does not deliver to PO Boxes. Therefore, if you select Free Shipping as your shipping method, you must provide us with a valid address that is not a PO Box. We do apologize for this inconvenience.
What are your business hours / when will my order ship?
Our business hours are M-F 9:00 am-5:00 pm! We do our very best to make sure that your package gets to you as soon as possible. Orders typically ship within 1-3 business days, but it may take slightly longer during busy seasons such as Christmas, other holidays, and product launches.
How long will it take my order to arrive?
For Domestic Orders:
Once your order leaves our warehouse, it could take anywhere from 1-7 days for domestic shipping. We are located in Seattle, WA, so typically, the closer your shipping address is to us, the quicker your package will arrive. We ship domestically via a variety of methods including USPS First Class Mail, USPS Priority, USPS Media Mail; UPS Ground, 3-Day Select, and 2nd Day Air.
For International Orders:
Once your order leaves our warehouse, it may take anywhere from 1-12 weeks for your shipment to arrive, depending on where you live and your country's customs policies. All International orders are shipped via USPS. The average International Order arrives in approximately 3 weeks.
Please note, additional customs fees may apply to international orders. These fees are the responsibility of the customer, not PaviDesigned.